Privacy Policy

1. Introduction

ARAS Integrasi Sdn Bhd ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, business address)
• Company information (organization name, job title, industry)
• Communication preferences and inquiry details
• Professional background and project requirements

2.2 Technical Information

• IP address and device information
• Browser type and version
• Website usage patterns and analytics data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our AI consulting and development services
• To respond to your inquiries and communicate with you
• To send relevant information about our services and industry insights
• To analyze website usage and improve user experience
• To comply with legal obligations and protect our rights
• To develop and enhance our AI solutions and platforms

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted partners who assist in delivering our services
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset transfers
• Consent: When you have given explicit consent for sharing

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Secure development practices for AI systems

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Subject to applicable laws, you have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for data processing

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

We use both session and persistent cookies for functionality, analytics, and marketing purposes. Third-party services may also place cookies on your device.

9. International Data Transfers

As a Malaysia-based company, we primarily process data within Malaysia and the Southeast Asian region. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. AI-Specific Privacy Considerations

Given our focus on AI solutions, we want to be transparent about how we handle data in AI contexts:

• We implement privacy-by-design principles in all AI systems
• Data used for AI training is anonymized and aggregated where possible
• We maintain transparency about AI decision-making processes
• Client data used in AI projects is subject to separate contractual agreements

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA). Any disputes arising from this policy will be resolved in Malaysian courts.